Sunday, December 20, 2009

Update on the New Fancy Printer

For those who missed the first installment of the saga it is to be found here for Saturday Photo Hunt under the very fitting category, Technology.

For eleven long months I have not been able to print wirelessly from my MacBookPro, so in desperation we finally splashed out and bought the Fancy New Printer, a Canon MX860 which is a network printer. Not totally top of the line but second down although new ones seem to be issued very frequently, as this one only became available in August of this year.

While this device comes with a rudimentary setup manual one is directed to the 900 page plus online manual, incidentally with no index, for further instructions. Luckily Canon has telephone support and it took three telephone calls, one of which lasted for a hour, before all three computers were up and printing. Yes, finally, the MBP was able to print wirelessly.

Well this fancy device is a multifunction printer which also scans and faxes as is so common these days. Now we have it printing let's try scanning shall we? First the desktop but no joy there. Then the MBP. Same story. Oh I guess we should try the Dell laptop. Miracle of miracles, it worked! One out of three. Well we do have a separate scanner of course but this thing is supposed to work!

More phone calls to the technical help line followed. The MacBookPro was up and running next, but after an hour trying to get the desktop computer functioning wirelessly the technician finally gave up and said why don't you just plug it in with a USB cable, since it is right next to the printer. Sigh. So much for the new improved technology.

Now the Old Scientist is very techie indeed and I often wonder, how do ordinary people deal with these issues. He doesn't do Macs so I was the one who talked with the tech people for that one. I must say they were very patient and precise with their instructions but it does sound like a job that could get old very fast.

After all that, we have decided that it is time for a new desktop computer, so I can hardly wait until that gets introduced into the network system. What fun it will be, as every time we change one little thing the whole system falls apart, until days later and many frustrating hours of struggle, most of the problems have been solved.

At Christmas, when my daughter and her husband visit, we will have 6 computers running off this home network as they bring their two laptops wiht them. How did we get so dependent on these machines? I mean does every family have a computer room like us? Two desktops, two laptops, two printers and a multifunctional printer, plus two scanners and two webcams. For two people? Shakes her head. It truly is the computer age in this household.


CalumCarr said...

It's a crazy world .... of our own making but we are addicted to the web. Bit of a generalisation there. I am addicted!

Why networks fall apart with a minor change is beyond me. In fact, to this old and lapsed scientist, networks are beyond me too.

JMB, have a great time over Christmas.

Granny on the Web said...

I TOO have some problems with this networking thingy. I have a MacBookPro too, an iMac and 2 windows based machines plus printers that are supposed to link up with no trouble... supposed being the word of the day.
My husband puts it down to 'my age' meaning he thinks I am too old to use this modern techno'. Just because he has no interest in them doesn't mean I shouldn't.
Hope Christmas is a joy to you.
Love Granny

Moggs Tigerpaw said...

Well you are bound to get comments mostly from tech savvy sorts who get on with/like blogging/computers.

It is self selecting... this is a blog.

Yes we have a home office.

sally in norfolk said...

I have never been able to get my printer working on the network.... the boys have to email what they want printing to me,then print it from my laptop . Which i connect to the printer by the cable :-(

Berni said...

I am green with envy. I am obviously falling behind I really must go and buy something. LOL

CherryPie said...

It sounds like my house - two desk tops, two lap tops, two scanners and two printers. Mine is supposed to network wirelessly but I never did get it figured out.

jmb said...

Well Calum I am addicted too obviously. Merry Christmas to you too.

Granny I have no idea why it is so complicated although obviously mixing Macs and PCs make it more difficult. Merry Christmas to you.

Yes Miss Moggs and we all seem to have problems. Our home office has always been called the computer room, even when there was only a computer and a printer there. Now we have a vast array of stuff and more than one of the same things as we update but keep the old.

One thing though Sally is that we all seem to know how to get around it some way. It is very frustrating.

Berni, you might be behind in the hardware a little but I know you are not behind in the knowledge area.

Cherie we are alike with all this computer stuff. I guess if you count the multifunciontal printer as a scanner we now have three scanners and three printers but the oldest is going out the door.

Thanks to everyone for visiting and commenting.

Carver said...

It is frustrating to get something new and have it not work the way it's supposed to. It doesn't matter if there's an alternative, if it's supposed to do something it doesn't do, I get annoyed. I have two computers (old and new) side by side. I have a laptop that doesn't work anymore (my personal one) and a work laptop that does work. Then there's the scanner and printer. This is for ONE person!

I hope you and your family have a great Christmas.

jmb said...

Yes it is Carver and the thing is every time you change one little thing the system falls apart.
Merry Christmas to you too.

toddjames said...

Great post on a new multifunction printer that appears to do it all however this particular model has a history of networking issues. In terms of all in one Multifunction Copiers and printers I would recommend my client Sharp.

berann said...

You guys might want to read about this also its about cool new printer and their features

Coolest new printers and printer features for 2009